Failure to obtain valid payment for your enhancement prior to check-in, will result in the cancellation of the enhancement item ordered.Ĭancel 48 Hours Prior to arrival to avoid a penalty of one night's room and OIN tax. To modify or cancel a reservation booked online click here. For reservations made using your TS Rewards number or through the call center please call 800.771.7711 to modify or cancel that reservation.Īll reservations require Credit Card Guarantee due at time of booking. If you have selected to 'enhance your stay' by ordering flowers or food items, your credit card will be charged one day prior to your check-in date.

New Year's Eve stays require prepayment of entire stay without change, cancellation, or refunds. Valid ID and Credit Card deposit required at check-in.

Subject to availability and fees may apply. After 11:00am late c/o charges would apply. No charge if property is informed no later than 11:00am on day guest is departing. $10 per person per night above 2 people in room. Slot Vouchers are available for cash purchase at the Casino Main Cage.No pets allowed with the exception of service animals specifically trained to do work or perform tasks for people with disabilities. To purchase cards after December 15 for holiday gifting we recommend you visit one of our onsite outlets to purchase your gift cards. Turning Stone cannot guarantee carrier delivery timelines. Recommended order-by dates in time for Christmas holiday delivery is December 8 for standard shipping and December 15 for priority mail.

Recipient of four Forbes Four Star awards. Whether you're a poker player or a golf lover, a fan of sports wagering or fine dining, you'll find more ways to play and more reasons to get away. We will not be responsible for any lost or stolen gift cards.Ĭall 315.361.7469 to order by phone or order online now.įor balance inquiries only call 866.650.6049.įor additional information call 800.771.7711. Specialties: New York's most awarded four-season resort destination. Gift cards are not redeemable for gaming (except Bingo) or cash. Gift Cards are redeemable at any participating Oneida Indian Nation enterprises, including Turning Stone Resort Casino, YBR Casino & Sports Book, Point Place Casino, The Lake House at Sylvan Beach, The Cove at Sylvan Beach, Maple Leaf Markets and SavOn Convenience Stores. They may be purchased in any denomination, online or in-person at: Gift Cards provide a fun, easy way for guests to experience all that we offer.

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